Terms & Conditions
Website usage terms and conditions
Welcome to our website. If you continue to browse and use
this website, you are agreeing to comply with and be bound
by the following terms and conditions of use, which together
with our privacy policy govern The Energy Company (UK)
Ltd relationship with you in relation to this website.
If you disagree with any part of these terms and conditions,
please stop using the site immediately. The term ‘The
Energy Company (UK) Ltd‘ or ‘us’ or ‘we’ refers to the owner
of the website whose registered office is Unit 7, Lon Parcwr
Industrial Estate, Ruthin, Denbighshire, LL15 1NJ. Our
company registration number is 05009309. The term ‘you’
refers to the user or viewer of our website.
The use of this website is subject to the following terms and
conditions of use:
The content of the pages of this website is for your general
information and use only. It is subject to change without
notice.
This website uses cookies to monitor browsing preferences.
Further information on the cookies we use can be found in
our cookie policy.
Neither we nor any third parties provide any warranty or
guarantee as to the accuracy, timeliness, performance,
completeness or suitability of the information and materials
found or offered on this website for any particular purpose.
You acknowledge that such information and materials may
contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the fullest
extent permitted by law.
Your use of any information or materials on this website is
entirely at your own risk, for which we shall not be liable. It
shall be your own responsibility to ensure that any products,
services or information available through this website meet
your specific requirements.
On submitting your details for a business energy
comparison, we will call you on the number provided to
discuss your options and guide you through the next steps.
You have the right to request that we do not call you but this
will mean we cannot provide you with the full service you
have requested by completing the form. There is a charge
for our service, but that charge is factored (by the supplier)
into the energy price you pay.
The Energy Company operates under the auspices of the
Utilities Intermediaries Association and adheres to their
code of conduct. Details at www.uia.org.uk.
The Energy Company will have to store data including
names, addresses and telephone numbers. We will not share
details with any unauthorised companies or third parties.
We promise to collect, process, store and share data
securely in accordance with GDPR legislation. (ICO
Registration Number Z9969618) Our privacy notice and
other ICO compliance notices can be found on our website
(www.theenergycompany.co.uk).
This website contains material which is owned by or
licensed to us. This material includes, but is not limited to,
the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with
the copyright notice, which forms part of these terms and
conditions.
All trademarks reproduced in this website, which are not the
property of, or licensed to the operator, are acknowledged
on the website.
Unauthorised use of this website may give rise to a claim for
damages and/or be a criminal offence.
From time to time, this website may also include links to
other websites. These links are provided for your
convenience to provide further information. They do not
signify that we endorse the website(s). We have no
responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such
use of the website is subject to the laws of England,
Northern Ireland, Scotland and Wales.
Tel: 0800 027 0020 | Email: info@theenergycompany.co.uk
The Energy Company © 2024
Website designed and maintained by H G Web Designs
Contact
Unit 7, Ruthin Business Centre
Lon Parcwr
Ruthin
LL15 1NJ
Tel: 0800 027 0020
Tel: 01824 703 253
Energy Ombudsman:
C35THEE03
Utilities Intermediaries
Association number: 1748
The Energy Company Policies
View our Terms and Conditions here.
View our Privacy Policy here.
View our Complaints Policy here.
Your Guide to the complaints process.
The ombudsman service is impartial
and free for consumers...more details
via this link
Link to the ADR process and form here.