Business The Energy Company was formed over 20 years ago, and is one of the longest established Commercial Energy Brokerages in the UK. We are based in Ruthin, but cover all areas, looking after thousands of Businesses. We offer a personal, bespoke service, searching out the most competitive rates for our customers, ensuring contracts DO NOT ‘roll over’, and dealing with any issues that might arise. Please take a moment to review our customer testimonials…they should give you an idea of the quality of service you might expect from us. We are able to compare the entire energy market to locate the best rates and service available. This, coupled with a first class after sales service, ensures that your energy requirements are in safe hands. Siaradwyr Cymraeg ar gael (Welsh speakers available) *Siaradwyr Cymraeg galwch fewn am sgwrs* Ring, email or call in to our offices in Ruthin, North Wales. If you have a Business Energy issue and you need help. Let us help you. TOTALLY INDEPENDENT BROKERS OF GAS AND ELECTRICITY Full and comprehensive Management Service We offer full management services to companies with either one or multiple sites. We can oversee all aspects of utility accounts, ensuring that contracts are set up with the most competitive supplier. Ensuring bills are correct and resolving any problems that might arise. We can save you time and money by managing your utility accounts. We currently provide this service for a number of companies with multiple sites. MEMBERSHIP NUMBER: C35 THE EE 03 1/12/2022 "We have (up to) eight weeks to resolve a customer complaint. They can contact us at any time to check progress. Once we have reached a decision, we will send them a 'deadlock letter', along with Ombudsman contact details. This will normally contain a final offer in settlement of the complaint. At this point the customer will need to decide if they think our response is reasonable and will solve the problem. If not, the customer is free to contact the Ombudsman. We will advise that the Ombudsman service is free and impartial for consumers". POST: OMBUDSMAN SERVICES: Energy, P.O.Box 966, Warrington, WA4 9DF Telephone: 0330 440 1624. E.MAIL: enquiry@ombudsman-services.org

Tel: 0800 027 0020 | Email: info@theenergycompany.co.uk